SIP Trunk
Stable, scalable voice routes for high-volume business operations.
- Peru and international coverage
- Per-second billing
- Up to 99.99% availability
VoIP and Contact Center specialists
Business communications that keep your operation connected
We integrate IP telephony, Contact Center, cloud solutions and technology infrastructure for companies that require stability, scalability and specialized support.
99.99% high availability 24x7 technical support
SIP TrunkRedundant routes
24x7Specialized support
99.99%Trunk availability
24/7Technical support available
Cloud + On-premiseFlexible deployment
Peru + InternationalVoice coverage
Complete portfolio
A solution for every part of your operation
Telephony, software, connectivity and infrastructure designed to work as one ecosystem rather than isolated pieces.
Business telephony
Fixed numbers for Lima and other regions, compatible with any IP PBX.
- Professional phone identity
- Flexible minute plans
- Immediate SIP integration
Cloud PBX
A fully cloud-based phone system without physical server investment.
- IVR, queues and extensions
- Web panel and softphone
- User-based scalability
VICIDial dialer
Contact center platform for inbound, outbound and blended campaigns.
- Predictive and manual dialing
- Recording and monitoring
- Cloud or on-premise
Reports and dashboards
Power BI metrics for decisions, audits and operational follow-up.
- Data modeling
- KPIs by campaign and agent
- Online access
Omnichannel platform
Centralize calls, WhatsApp, web chat and social media in one operation.
- Unified service
- Smart automation
- Agent visibility
Physical servers
Sales, rental and configuration of new or certified pre-owned servers.
- Dell, HPE and Lenovo
- Virtualization and storage
- Specialized maintenance
Dedicated Internet
Symmetrical business connectivity with public IP and specialized support.
- 300 Mbps to 1 Gbps
- Low latency for VoIP
- Optional redundancy
VoIP equipment
Phones, headsets, gateways and accessories provisioned for your platform.
- HD audio and noise reduction
- Local warranty and support
- PBX provisioning
Featured service
Stable voice routes for high-volume operations
Our SIP Trunk service is built for businesses and call centers that need quality, continuity and scalable capacity without traditional fixed-line constraints.
Domestic and international coverage
Redundant routes
Per-second billing
On-demand channels
Usage monitoring
IP PBX integration
Contact Center
VICIDial to manage campaigns, agents and calls
We deploy predictive dialing and inbound service platforms with recording, monitoring, list management and reporting for supervisors.
Predictive, progressive and manual dialing
Inbound and outbound campaigns
Full or on-demand recording
Live agent monitoring
Cloud or on-premise deployment
Scalable architecture
Use cases
Solutions adapted to real operations
We combine services according to each organization's workflow, volume and criticality.
Call centers
Inbound and outbound campaigns with recording, monitoring, SIP Trunk and scalable capacity.
Legal and collection firms
VICIDial, Power BI reporting and traceability by agent, portfolio and campaign.
Sales and customer service
Cloud PBX, business numbers, queues and digital channel integration.
Organizations and public sector
Infrastructure, dedicated links and communications with specialized support.
Coming soon
A new platform to centralize commercial and Contact Center operations
We are building a modern experience to integrate campaigns, leads, interactions, teams and telephony in a single environment.
Why IPVoicePeru
Technical specialization with an end-to-end vision
We connect voice, software, infrastructure and support so the entire solution works as one.
VoIP and Contact Center specialization
Cloud and on-premise architectures
Concurrency-based sizing
Telephony, software and network integration
Support from the design stage
Specialized technical assistance
Implementation
A clear process to reduce risk
Assessment
We review traffic, users, campaigns and infrastructure.
Design
We define architecture, capacity and technical scope.
Implementation
We configure, integrate and run the required tests.
Training
We prepare administrators, supervisors and users.
Support
We assist the operation and its growth.
Technology ecosystem
Technologies and brands we integrate
We work with recognized platforms and manufacturers to build compatible, sustainable solutions.
VICIBOX / VICIDialIssabelPower BIActive CallDell TechnologiesHPELenovoLogitechPolyJabraYealinkGrandstreamFanvilFlyingvoiceYeastarON EmpresasON Negocios
Frequently asked questions
Answers to common questions
It is an IP telephony service that connects your PBX or contact center platform to the public telephone network for inbound and outbound calls.
Yes. We assess compatibility and can integrate SIP Trunk with Asterisk, Issabel, VICIDial, 3CX, FreePBX and other platforms.
Yes. It can run in cloud infrastructure or on-premise servers depending on capacity, continuity and organizational policies.
Yes. Fixed number options for Lima and other regions are available subject to coverage and availability.
Recording is available for Cloud PBX and contact center platforms depending on the selected plan and architecture.
Capacity is sized according to simultaneous agents, campaign type, concurrency, recording, reporting and infrastructure resources.
Yes. We provide technical assistance, remote support, monitoring and 24/7 service options depending on the contracted service.
Yes. The omnichannel platform can centralize WhatsApp Business API, web chat, calls and other compatible channels.
Let us design the right solution for your operation
Tell us how many users, agents or channels you need. The form will open WhatsApp with your complete request.
+51 916 192 085
Sales and commercial support ventas@ipvoiceperu.com
Business inquiries
IPVoice Perú – Telefonía IP & Call Center
Sales and commercial support ventas@ipvoiceperu.com
Business inquiries
Jr. Quetzal 164
Santa Anita, Lima, Perú
FacebookSanta Anita, Lima, Perú
IPVoice Perú – Telefonía IP & Call Center